How many applications do your agents use to perform a single task? What if we told you that with PopFlow, they would only need one?
Results you can track.
The results speak for themselves. Our clients who use PopFlow as part of their CX suite have more efficient agents, happier customers, and streamlined workflows. We like to call it a win/win/win.
PopFlow’s features, advantages, and value
Tailor your workflows and automate processes in real-time with the versatility of PopFlow.
Your data is sensitive. As it moves between client and server-side applications, it becomes vulnerable to data leaks and attacks. PopFlow’s AppConnector reduces this risk by creating a single, secure CRM user view – whether you use two or two hundred applications.
Your data is sensitive. As it moves between client and server-side applications, it becomes vulnerable to data leaks and attacks. PopFlow’s AppConnector reduces this risk by creating a single, secure CRM user view – whether you use two or two hundred applications.
Your customers want you to know them, know their stuff, and respect their time. PopFlow helps your brand deliver on these promises by creating automated workflows triggered by context-specific criteria.
The platform empowers non-developers to design, test and deploy complex realtime process automations using a simple drag & drop visual designer. With no IT support or projects necessary, contact center leaders have the capability to continuously improve their CX on their timeline and budget.
The platform empowers non-developers to design, test and deploy complex realtime process automations using a simple drag & drop visual designer. With no IT support or projects necessary, contact center leaders have the capability to continuously improve their CX on their timeline and budget.
The platform empowers non-developers to design, test and deploy complex realtime process automations using a simple drag & drop visual designer.
With no IT support or projects necessary, contact center leaders have the capability to continuously improve their CX on their timeline and budget.
See how easy it is to build a PopFlow. Our drag-and-drop designer makes development easy, and reduces reliance on IT resources.
See how easy it is to build a PopFlow. Our drag-and-drop designer makes development easy, and reduces reliance on IT resources.
Plug and Play Integrations
Maximize the investment of your current workforce management and ACD platforms by integrating Harmony as the connector between the two. We’ve already built adapters for the top ACD platforms, so your cost to implement is minimal but your ROI is substantial.
Part of the OpenMethods Suite
PopFlow works great as a stand-alone product in your CX tech stack. And you can skyrocket your ROI by partnering it with Harmony.