What Customers Want
Know your stuff.
Respect me and my time.
Why Omnichannel is so Hard
Interaction Channel Proliferation
Data & Knowledge Proliferation
Omnichannel ENABLE YOUR CONTACT CENTER WITH…
Personalize your Customer Interactions
Create a Repeat-Free Customer Journey
Save $300+ per Agent per Month
Implement in Days
SUPERCHARGE YOUR CRM FOR TRUE Omnichannel
PopFlow Studio is a revolutionary platform automating thousands of lines of CTI code through a simple drag & drop application, allowing non-developers to quickly and inexpensively automate complex workflows between contact center applications.
UNIFY YOUR DESKTOP, COMMUNICATIONS & EXPERIENCE
Harmony’s SaaS platform deeply integrates the Oracle Service Cloud with traditional communications platforms, such as Genesys, Cisco, Avaya, and others to create a unified agent desktop and universal queue.
June 25, 2019
OpenMethods Announced New Feature Set that Creates a Step Function Improvement in Interaction Integration for Contact Centers
Customers are realizing 45+ seconds in AHT reduction, while improving customer and agent experiences and satisfaction
Channel Island Harbor
4300 Tradewinds Drive, Suite 140
Oxnard, CA 93035
1828 Walnut St., Suite 301
Kansas City, MO 64108
Sales & Product Information: