The operations system every agent runs on.
OpenMethods is the AI Experience Operations System — the foundation every AI and human agent runs on, with real-time access to the data, applications, and workflows that turn conversations into outcomes.
Real numbers from real customers.
We stopped thinking about integrations and started thinking about outcomes. aiEOS gave our AI and human agents the same context — both got faster in the same quarter.
AI doesn't fail because models aren't smart enough.
Conversations happen. But outcomes don't. AI agents stall behind credentials, integrations, and governance. Human agents switch 5 to 20 systems per conversation. Outcomes get stuck.
achieve P&L impact.Industry data · 2025
One operating layer, every conversation.
aiEOS turns every conversation surface into a true System of Engagement — and connects it, live, to every enterprise system underneath.
Conversation surfaces
aiEOS
Systems of record
Built to power,
not replace.
aiEOS sits beside the CRMs, UCaaS, and AI agent platforms you already run — and connects them so engagement actually delivers an outcome.
Secure context ingestion.
Connects engagement surfaces to enterprise systems. Assembles real-time context. Enforces governance at the moment of engagement.
Workflows at the speed of the conversation.
Visual and prompt-driven workflow design. AI and human workflows built once — run consistently across both, with the same governance.
Connectivity without the integration tax.
200+ pre-built, event-driven connectors across CRM, UCaaS, ERP, identity, and operational systems. Reusable. Live. Without moving your data.
One System infinite connections & context.
Unified AI + human execution.
AI and human agents operate on the same workflows, the same orchestration, the same enterprise systems. The handoff is operational, not architectural — and the only way to scale AI without a parallel stack.
Virtualized enterprise context.
aiEOS executes against live systems without duplicating data. Context is assembled at the moment of engagement. Governance and residency stay where they belong.
Agent-agnostic, engagement-native.
Works with any AI agent platform — Sierra, Cognigy, Cresta, Decagon, in-house — and any human workforce model. Built around the engagement, not the agent or the record.
The same workflow. AI or human.
aiEOS assembles context live, executes against source systems, and hands off between AI and human agents on the same operating layer.
Secure. Compliant. Enterprise-ready.
Zero data retention. Fully encrypted. Your data is never used for training. aiEOS is built to honour every governance, security, and residency mandate the enterprise already runs.
ISO 27001 Certified
Audited information-security management. Your governance bar is our minimum.
Zero Data Retention
Data never moves. Context is assembled live and discarded. Source systems stay the source of truth.
No Training on Your Data
Customer data is never used to train models — ours, yours, or anyone else's. Fully encrypted in transit and at rest.
Anywhere an agent meets a customer.
services
services
sector
If you run it, aiEOS connects it.
200+ pre-built, event-driven integrations across CRM, UCaaS, ERP, identity, and operational systems. Without moving your data.