Latest Press Release
FOR IMMEDIATE RELEASE
February 5, 2025
OpenMethods Celebrates receipt of Zendesk Partner Award 2024: Innovation Partner of the Year, North America
Kansas City, MO – OpenMethods, a leading provider of creating experiences that centralize apps and business processes directly into the agent desktop, is proud to announce that OpenMethods has been awarded the prestigious Zendesk Partner Award for 2024 in the category of Innovation Partner of the Year, America. This recognition highlights OpenMethods’ exceptional commitment to improving customer, client, and agent experiences.
The award was presented during Zendesk’s Sales Kickoff on January 15th at the Fontainebleau Hotel in Las Vegas, Nevada. During the event, Zendesk Teams celebrated Partners’ achievements and contributions and innovations in enhancing customer engagement and satisfaction.
About OpenMethods:
OpenMethods has demonstrated remarkable expertise in simplifying customer interactions and business processes. Their dedication to creating flexible and scalable solutions for Fortune 100 brands has significantly contributed to the success of their clients, making them a standout in the Zendesk partner ecosystem.
“We are honored to receive Zendesk’s Innovation Partner of the Year Award after our first full year of working with Zendesk. This award is a testament to how hard both of our teams have worked to provide exceptional service and a best-in-class product offering to our shared customers. We look forward to continuing to help customers accomplish even more within the Zendesk platform, especially as enterprise customers with increasingly complex needs continue to turn to Zendesk,” said Gerrit Lydecker, CEO OpenMethods.
“Partners like OpenMethods are helping us deliver exceptional value to our customers. They’ve helped our customers save time, integrate, and scale. As AI continues to be core to our platform, partnerships like this one will be pivotal to unlocking even more value and efficiency for customers,” said Carrie Francey, Senior Vice President of Partner Sales at Zendesk.
OpenMethods has spent the last two plus decades making it easy for brands to drive successful outcomes for every interaction with streamlined, consistent, and personalized experiences. Our install base includes Fortune 10, 50, and 100 clients who have saved millions of minutes in efficiency gains.