OpenMethods Partner Newsletter
Hello Team! Summer is about to happen and it has been exciting for us at OpenMethods!!
Welcome to the summer edition of our newsletter! We're thrilled to share with you some exciting updates and news from OpenMethods. We hope the following information can help drive further conversations and increase the product value for both Zendesk and OpenMethods.
Make Connections To Multiple Instance, Platforms, and More Into Zendesk with OpenConnect.
OpenConnect brings context from your Contact Center, CCaaS, UCaaS, Voice & Telephony platforms directly into Zendesk – a powerful combination that empowers your agents to know who your customers are before they even say, “Hello.”
Connecting multiple instance into Zendesk is easy!
ICYMI - In Case You Missed It: We’ve talked about it before, you can easily connect multiple instance of Jira, Atlassian, Salesforce, and many other external platforms into Zendesk with OpenMethods Experience Cloud.
Learn how we do this and what it can look like within Zendesk. As always, options are super flexible with OpenMethods, let us know how we can help!
ICYMI: Office Hours!!
We've been hosting some great office hours! Check out the videos for a recap and replay!