Standard
1 - 250 Users- Up to 250 Users to get you and your team up-and-running.
- OpenMethods API Triggers that give you the flexibility build and customize your workflows.
- Unlimited API connections so you can build, design, and deploy at the speed of your ideas.
Enterprise
Unlimited Users- Everything in Professional & Standard PLUS:
- Unlimited users so you can staff up and down according to seasonal demands.
- GDPR Support to keep you secure and compliant both home and abroad.
- Single Sign On to make user management a breeze.
- Two Lab Environments so you can stage and test multiple deployments.
Professional
1 - 1500 Users- Everything in Standard PLUS:
- Up to 1500 Users to accommodate your growing team.
- Custom Event Triggers so you can decided when and how info is displayed to users.
- Lab Environment so you can test and stage before it hits production.
Features & Benefits At A Glance
Experience Designer
A designer for creating custom workflows tailored to user and business needs, enhancing CRM operational efficiency. It also supports user configuration and management of the Experience Cloud platform.
Customer Success
We succeed when you succeed. Our Customer Success team empowers you with best practices, wellness data, and relentless advocacy to make sure you get the most out of your solution.
Support
If you ever have a problem, the Support team is here for you 24/7, every day of the year. Our best-in-class support is equipped with the expertise and know-how to help you with any issues that may arise.
Real-Time Guidance
Provides CRM agents with immediate,
context-sensitive information, curating
and displaying essential data such as
customer history and preferences in
real-time to deliver personalized and
efficient service during interactions.
AppConnector
AppConnector Securely connects and manages data the flow between CRM clients and the Experience Cloud, reducing data leaks and streamlining workflows.
Experience Simulator
The Experience Simulator allows users to test and validate workflow changes in a controlled environment before live deployment, ensuring effectiveness and accuracy with user experiences.
OpenConnect
OpenConnect Integrates contact center platforms (CCaaS, UCaaS, voice, and telephony) and manage context between voice & CRM interactions. OpenConnect allows connection to any platform to help drive real-time context into your CRM.
Single Sign-On
Enables users to effortlessly access all integrated applications and services using a single set of login credentials, streamlining the login process and enhancing security.
Get A Demo & Quote!
We’d love to demonstrate how we can streamline your CRM, bridging the gaps between your agents, customers, and business processes for a more connected experience.