Recipient of Zendesk’s 2024 Innovation Partner of the Year Award for North America.

The only solution for your clients most complicated problems​

Why OpenMethods?

  • Land Sales: Expand Zendesk capabilities to sell into a wider range of accounts and sell deeper into current accounts

  • Lock in Renewals: Make every other tool run through Zendesk so it’s harder for customers to switch platforms—and easier for you to secure renewals

  • Hit Quotas: Get ARR quota relief when a customer signs up for OpenMethods

Customize Zendesk experiences and streamline workflows without the need for multiple application add-ons.

Customization Based On Your Needs, Scale, and Workflow

 

  • Customize Zendesk experiences and workflows rapidly.
  • Experiment with A/B Testing and Prototyping.
  • Optimize application connections.
  • Implement real-time event-triggered automation, all within Zendesk.
  • Ensure compliance and process adherence through guided workflows.
  • Harness the power of No Code/Low Code Automations.
  • Utilize a user-friendly Drag & Drop Graphical Designer packed with widgets.

Customization Based On Your Needs, Scale, and Workflow

 

  • Customize Zendesk experiences and workflows rapidly.
  • Experiment with A/B Testing and Prototyping.
  • Optimize application connections.
  • Implement real-time event-triggered automation, all within Zendesk.
  • Ensure compliance and process adherence through guided workflows.
  • Harness the power of No Code/Low Code Automations.
  • Utilize a user-friendly Drag & Drop Graphical Designer packed with widgets.

How Zendesk Customers Use OpenMethods

  • Integrations: Integrate platforms from Telephony to eComm to back office. Complex integrations (e.g.: multiple instances of Salesforce and/or Jira) are a breeze.

  • Workflow Automation: Build custom workflows and UIs that save time while increasing security and compliance. Tedious processes can now be completed with the click of a button.

  • Immediate ROI: Solve complicated problems without lengthy professional services projects

Meet The Team Attending Zendesk SKO

As a proud partner and innovator within Zendesk, we are here to help! Connect directly with our team members to assist you with questions or to gain more information on our product features!

Click on a profile to review contact information or book a meeting!

Brannack McLain

VP of Partner Programs

Chris McCue

VP Sales Engineering

Chris Van Pelt

Account Executive

Gerrit V. Lydecker Jr

CEO & Founder

Holly Materson

Account Executive

Jerric Davis

Sales Engineer

Keith Pavlick

Account Executive

Ryan Carrigan

Account Executive

Shannon Lekas

SVP Product & Compliance

Data Processing Agreement

 

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