Customer

What Customers Want

Know me.

Know your stuff.

Respect me and my time.

Agent

Why Omnichannel is so Hard

Interaction Channel Proliferation

Customer

Agent

Data & Knowledge Proliferation

Omnichannel ENABLE YOUR CONTACT CENTER WITH…

Personalize your Customer Interactions

Create a Repeat-Free Customer Journey

Save $300+ per Agent per Month

Implement in Days

SUPERCHARGE YOUR CRM FOR TRUE Omnichannel

PopFlow Studio is a revolutionary platform automating thousands of lines of CTI code through a simple drag & drop application, allowing non-developers to quickly and inexpensively automate complex workflows between contact center applications.

UNIFY YOUR DESKTOP, COMMUNICATIONS & EXPERIENCE

Harmony’s SaaS platform deeply integrates the Oracle Service Cloud with traditional communications platforms, such as Genesys, Cisco, Avaya, and others to create a unified agent desktop and universal queue.

​How does Oracle Service Cloud integrate with telephony platforms, routing solutions, reporting and workforce management?

for

We Enable True Omnichannel Experience

Los Angeles

2634 Laurel Canyon Blvd.

Los Angeles, CA 90046

Channel Island Harbor

4300 Tradewinds Drive, Suite 140

Oxnard, CA 93035

Kansas City (Development Office)

210 W. 19th Terrace, Suite 100

Kansas City, MO 64108

Customer Care

Phone:

Ext:

+ 1.816.283.8965

001

General Contact Information

Phone:

Ext:

+ 1.816.283.8965

002

Sales & Product Information

Phone:

Ext:

+ 1.816.283.8965

003