Senior Software Engineer (Backend/API Focus)

Who we are:

OpenMethods Mission: OpenMethods Mission: OpenMethods unifies brands’ application ecosystem by enabling seamless customer experiences at the speed of their ideas.

About OpenMethods: Enabling the Agile & Omnichannel Contact Center for Over a Decade

OpenMethods, makers of OpenMethods Experience Cloud, makes successful outcomes native to the CRM. Our SaaS platform takes data and processes and turns them into actionable and scalable workflows. We serve Fortune 10, 50, and 100 customers to deliver best-in-class customer experiences.

Role Overview:

Senior Software Engineer (Backend/API Focus)

OpenMethods seeks a passionate software engineer fluent in API and backend design and implementation to join our team. You’ll work on developing, launching, and managing critical web services that drive our platform.

Responsibilities:

  • Design, build, and maintain robust web services.
  • Develop databases and SQL scripts.
  • Collaborate with stakeholders to create effective design and implementation strategies.

Day-to-Day:

  • Prioritize tasks and manage workload effectively.
  • Write code with unit tests to ensure high quality.
  • Participate in requirement meetings to deliver optimal solutions.
  • Conduct peer code reviews.
  • Document code for maintainability.
  • Other tasks as directed by management.

Requirements:

  • 5+ years of software engineering experience, with a focus on backend architecture.
  • Expertise in messaging/queuing platforms like RabbitMQ or Kafka.
  • Strong design skills, with experience on the front end and at the API level.
  • Proficiency in C# and SQL; experience with Golang or JavaScript is a plus.
  • Excellent troubleshooting skills to identify and address issues proactively.
  • Ability to stay current with industry trends and implement best practices.
  • Strong project and time management skills, with the ability to prioritize and multitask.

Preferred Skills:

  • Experience with DBx.DB2, SQLServer, or MySQL.
  • Familiarity with gRPC.

What We Offer:

  • Remote-First Culture: We value talent over location.
  • Unlimited PTO: Recharge as needed to stay at your best.
  • Premium Health Benefits: Comprehensive health, vision, and dental coverage.
  • 401K: Plan for your future with our 401K offerings.

Commitment to Diversity:

OpenMethods is an equal-opportunity employer dedicated to building an inclusive team. We do not discriminate based on race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, or veteran status.

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