cti made easy

Integrate data from telephony platforms, enterprise & third party apps into Oracle CRM in minutes

Solutions > PopFlow

The No Brainer Instant ROI Offer

 

Before we jump into the power of PopFlow Studio, we have a simple offer. If you have Oracle CRM (i.e., Service Cloud, Fusion Service or Sales), a 100 seat contact center, and a telephony system, you should take the FREE 30-day PopFlow Studio Challenge. There is no quicker or better solution than PopFlow Studio to personalize, streamline, and create repeat-free customer experiences, while also typically saving contact centers 30+ seconds in AHT, which equates to $300+ in agent cost savings per month.

CTI Made Simple

 

PopFlow Studio is a revolutionary interaction integration platform which automates thousands of lines of CTI code through a simple drag & drop application, allowing non-developers to quickly and inexpensively automate data integration and complex workflows between contact center applications and data sources.

Interaction Integration Platform

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30+Secs in CX Time Savings

Automate & Personalize CX,

so Agents Can Have Real Conversations with Customers

Streamlined Experience

Personalized Interactions

Agent Compliance

What’s Wrong With Typical Customer Experiences

 

In today’s fast paced service environments, customers have no tolerance for high effort CX. Customers expect that you “Know Me”, “Know Your Stuff”, and “Respect me and my Time”. Yet, typical contact center interactions are disappointing, non-personalized and time-consuming, like below.

What’s Right With PopFlow Powered CX

 

PopFlow Studio enables contact centers to quickly develop, test and deploy personalized and streamlined CX by connecting all of the customer dots of data, workflows, and interaction channels. As an agent takes an interaction or transfer, they are presented with all of the customer context they need to focus on having a problem solving conversation.  Don’t make your customers repeat themselves, try PopFlow Studio for free.

Clients Love The Power & Ease Of Use Of PopFlow

Plug & Play

PopFlow is a revolutionary plugin embedded into the host CRM allowing automation and integration with CRM data, workspaces, and workflow

Powerful Actions & Access

Instant access to interaction meta data, external systems, and logic to automate workflow and integration between almost any data set or system and your CRM

Drag & Drop

Start streamlining CX utilizing PopFlow’s simple to use graphical developer with access to interaction meta data, external systems, and logic to automate workflow and integration

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No More CTI Projects

 

Much like Wordpress reinvented web development, PopFlow Studio is reinventing the integration game by automating thousands of lines of CTI code with a click here and a click there. Have us show you a demo to see for yourself.

No More CTI Projects

CRM Administrators can Drag, Drop, Test & Deploy Screen Pops in Minutes & Days

Rich plug & play integrations with the leading telephony platforms:

Try PopFlow Studio for FREE

If your Contact Center has 100+ Agents and Oracle Service Cloud,

we’ll set you up with PopFlow Studio for FREE

Average Installation Time:

~1 Week

Client Involvement:

Minimal

Typical Call Time Savings:

30+ Seconds

Estimated Cost Savings of 30 Seconds of Call Time in a 1000 Agent Contact Center:

30+ Seconds

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We Enable True Omnichannel Experience

Los Angeles

2634 Laurel Canyon Blvd.

Los Angeles, CA 90046

Channel Island Harbor

4300 Tradewinds Drive, Suite 140

Oxnard, CA 93035

Kansas City (Development Office)

210 W. 19th Terrace, Suite 100

Kansas City, MO 64108

Customer Care

Phone:

Ext:

+ 1.816.283.8965

001

General Contact Information

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Ext:

+ 1.816.283.8965

002

Sales & Product Information

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Ext:

+ 1.816.283.8965

003